Privacy Policy āĻ—ā§‹āĻĒāύ⧀āϝāĻŧāϤāĻž āύ⧀āϤāĻŋ

āĻāϟāĻŋ āφāĻŽāĻžāĻĻ⧇āϰ āĻ—ā§‹āĻĒāύ⧀āϝāĻŧāϤāĻž āύ⧀āϤāĻŋ āĻāĻŦāĻ‚ āĻāϟāĻŋ āĻŦā§āϝāĻžāĻ–ā§āϝāĻž āĻ•āϰ⧇ āĻ•āĻŋāĻ­āĻžāĻŦ⧇ āφāĻŽāϰāĻž, Onnow (āĻāĻŦāĻ‚ āĻŦāĻŋāĻ­āĻŋāĻ¨ā§āύ āĻŦāĻžāϜāĻžāϰ⧇ āĻāϰ āϏāĻŽāĻ¸ā§āϤ āϏāĻšāϝ⧋āĻ—ā§€), āφāĻŽāĻžāĻĻ⧇āϰ āĻĒāϰāĻŋāώ⧇āĻŦāĻž āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰāĻžāϰ āϏāĻŽāϝāĻŧ āφāĻĒāύāĻžāϰ āĻĻ⧇āĻ“āϝāĻŧāĻž āĻŦā§āϝāĻ•ā§āϤāĻŋāĻ—āϤ āϤāĻĨā§āϝ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰāĻŋ, āϝāĻžāϰ āĻŽāĻ§ā§āϝ⧇ āφāĻŽāĻžāĻĻ⧇āϰ āĻ“āϝāĻŧ⧇āĻŦāϏāĻžāχāϟ āĻāĻŦāĻ‚ āĻŽā§‹āĻŦāĻžāχāϞ āĻ…ā§āϝāĻžāĻĒā§āϞāĻŋāϕ⧇āĻļāύ (āĻ…ā§āϝāĻžāĻĒ) āϏāĻš āĻ•āĻŋāĻ¨ā§āϤ⧁ āϏ⧀āĻŽāĻžāĻŦāĻĻā§āϧ āύāϝāĻŧāĨ¤ .

āĻŦāĻŋāĻ­āĻžāĻ— 1: āφāĻŽāϰāĻž āφāĻĒāύāĻžāϰ āϏāĻŽā§āĻĒāĻ°ā§āϕ⧇ āϕ⧋āύ āϤāĻĨā§āϝ āϏāĻ‚āĻ—ā§āϰāĻš āĻ•āϰāĻŋ? āφāĻĒāύāĻŋ āϝāĻ–āύ āφāĻŽāĻžāĻĻ⧇āϰ āĻ•āĻžāĻ› āĻĨ⧇āϕ⧇ āĻ…āĻ°ā§āĻĄāĻžāϰ āĻ•āϰ⧇āύ āĻŦāĻž āφāĻŽāĻžāĻĻ⧇āϰ āĻ“āϝāĻŧ⧇āĻŦāϏāĻžāχāϟ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰ⧇āύ, āϤāĻ–āύ āφāĻŽāϰāĻž āφāĻŽāĻžāĻĻ⧇āϰ āĻĒāϰāĻŋāώ⧇āĻŦāĻž āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰāĻžāϰ āϏāĻŽāϝāĻŧ āφāĻĒāύāĻŋ āϝ⧇ āϤāĻĨā§āϝ āĻĒā§āϰāĻĻāĻžāύ āĻ•āϰ⧇āύ āϤāĻž āϏāĻ‚āĻ—ā§āϰāĻš āĻ•āϰāĻŋāĨ¤ āφāĻĒāύāĻŋ āϝāĻ–āύ āϕ⧋āύ⧋ āĻ—ā§āϰāĻžāĻšāĻ• āϜāϰāĻŋāĻĒ āϏāĻŽā§āĻĒā§‚āĻ°ā§āĻŖ āĻ•āϰ⧇āύ āϤāĻ–āύ āφāĻŽāϰāĻž āϤāĻĨā§āϝ āϏāĻ‚āĻ—ā§āϰāĻš āĻ•āϰāĻŋāĨ¤ āφāĻŽāϰāĻž āφāĻĒāύāĻžāϰ āĻ“āϝāĻŧ⧇āĻŦāϏāĻžāχāĻŸā§‡āϰ āĻŦā§āϝāĻŦāĻšāĻžāϰ āϏāĻŽā§āĻĒāĻ°ā§āϕ⧇ āϤāĻĨā§āϝāĻ“ āĻĒ⧇āϤ⧇ āĻĒāĻžāϰāĻŋ āϝāĻž āϕ⧁āĻ•āĻŋāϜ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰ⧇ āϏāĻ‚āĻ—ā§āϰāĻš āĻ•āϰāĻž āĻšāϝāĻŧāĨ¤ āφāĻŽāĻžāĻĻ⧇āϰ āĻ…ā§āϝāĻžāĻĒā§āϞāĻŋāϕ⧇āĻļāύ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰāĻžāϰ āϏāĻŽāϝāĻŧ, āφāĻŽāϰāĻž āφāĻĒāύāĻžāϰ āϜāĻŋāĻĒāĻŋāĻāϏ āĻ…āĻŦāĻ¸ā§āĻĨāĻžāύ, āĻ…ā§āϝāĻžāĻĒ āχāĻ¨ā§āϟāĻžāϰāĻ…ā§āϝāĻžāĻ•āĻļāύ, āĻ•ā§āĻ°ā§āϝāĻžāĻļ āϞāĻ—, āĻĄāĻŋāĻ­āĻžāχāϏ āφāχāĻĄāĻŋ āĻāĻŦāĻ‚ āĻ…āĻ°ā§āĻĄāĻžāϰ āĻ•āϰāĻžāϰ āϏāĻŽāϝāĻŧ, āφāĻĒāύāĻžāϰ āĻ āĻŋāĻ•āĻžāύāĻž āĻāĻŦāĻ‚ āĻĢā§‹āύ āύāĻŽā§āĻŦāϰ āϏāĻŽā§āĻĒāĻ°ā§āĻ•āĻŋāϤ āϤāĻĨā§āϝ āϏāĻ‚āĻ—ā§āϰāĻš āĻ•āϰāĻŋāĨ¤ āφāĻĒāύāĻŋ āϝāĻ–āύ āĻāχ āϐāĻšā§āĻ›āĻŋāĻ• āĻ•ā§āώ⧇āĻ¤ā§āϰāϗ⧁āϞāĻŋ āĻĒā§‚āϰāĻŖ āĻ•āϰ⧇āύ āϤāĻ–āύ āφāĻŽāϰāĻž āϞāĻŋāĻ™ā§āĻ— āĻĒāϰāĻŋāϚāϝāĻŧ, āϜāĻ¨ā§āĻŽāϤāĻžāϰāĻŋāϖ⧇āϰ āĻŽāϤ⧋ āĻ…āϤāĻŋāϰāĻŋāĻ•ā§āϤ āϐāĻšā§āĻ›āĻŋāĻ• āϤāĻĨā§āϝ āϏāĻ‚āĻ—ā§āϰāĻš āĻ“ āϏāĻ‚āϰāĻ•ā§āώāĻŖ āĻ•āϰāĻŋāĨ¤ āφāĻĒāύāĻŋ āĻŦāĻŋāĻ­āĻžāĻ— 3 āĻāϰ āύ⧀āĻšā§‡ āϏāĻ‚āĻ—ā§ƒāĻšā§€āϤ āϤāĻĨā§āϝ⧇āϰ āϏāĻŽā§āĻĒā§‚āĻ°ā§āĻŖ āϤāĻžāϞāĻŋāĻ•āĻž āĻĻ⧇āĻ–āϤ⧇ āĻĒāĻžāϰ⧇āύāĨ¤

āĻŦāĻŋāĻ­āĻžāĻ— 2: āφāĻŽāϰāĻž āφāĻĒāύāĻžāϰ āĻ•āĻžāĻ› āĻĨ⧇āϕ⧇ āϏāĻ‚āĻ—ā§āϰāĻš āĻ•āϰāĻž āϤāĻĨā§āϝ āϕ⧀āĻ­āĻžāĻŦ⧇ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰāĻŦ? āφāĻĒāύāĻžāϰ āĻŦā§āϝāĻ•ā§āϤāĻŋāĻ—āϤ āϤāĻĨā§āϝ āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋāϰ āϜāĻ¨ā§āϝ āĻĄā§‡āϞāĻŋāĻ­āĻžāϰāĻŋ āϟāĻŋāĻŽā§‡āϰ āĻ•āĻžāϛ⧇ āĻĒāĻžāĻ āĻžāύ⧋ āĻšāϝāĻŧāĨ¤ āĻāĻ›āĻžāĻĄāĻŧāĻžāĻ“ āφāĻŽāϰāĻž āφāĻĒāύāĻžāϕ⧇ āĻ…āĻ°ā§āĻĄāĻžāϰ⧇āϰ āĻŦāĻŋāĻļāĻĻ, āĻŽāĻžāĻā§‡ āĻŽāĻžāĻā§‡ āύāĻŋāωāϜāϞ⧇āϟāĻžāϰ āĻŦāĻž āφāĻĒāύāĻžāϰ āϏāĻĻāĻ¸ā§āϝāϤāĻž āύ⧇āĻ“āϝāĻŧāĻž āĻ…āĻ¨ā§āϝāĻžāĻ¨ā§āϝ āϤāĻĨā§āϝ āĻĒāĻžāĻ āĻžāϤ⧇ āφāĻĒāύāĻžāϰ āχāĻŽā§‡āϞ āφāχāĻĄāĻŋ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰāĻŋāĨ¤ āφāĻŽāĻžāĻĻ⧇āϰ āĻ…ā§āϝāĻžāĻĒāϏ āĻāĻŦāĻ‚ āĻĒāϰāĻŋāώ⧇āĻŦāĻžāϗ⧁āϞāĻŋāϰ āϏāĻžāĻĨ⧇ āφāĻĒāύāĻžāϰ āĻ…āĻ­āĻŋāĻœā§āĻžāϤāĻž āĻ•ā§āϰāĻŽāĻžāĻ—āϤ āωāĻ¨ā§āύāϤ āĻ•āϰāĻžāϰ āϜāĻ¨ā§āϝ āφāĻŽāϰāĻž āĻ…ā§āϝāĻžāĻĒ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻāĻŦāĻ‚ āχāĻ¨ā§āϟāĻžāϰāĻ…ā§āϝāĻžāĻ•āĻļāύ⧇āϰ āϰāĻŋāĻĒā§‹āĻ°ā§āϟāĻ“ āĻĒāĻžāχāĨ¤ āĻ…āύ⧁āĻ—ā§āϰāĻš āĻ•āϰ⧇ āĻ…āĻŦāĻšāĻŋāϤ āĻ•āϰ⧁āύ āϝ⧇ Onnow āĻŦāĻž āφāĻŽāĻžāĻĻ⧇āϰ āĻŦāĻŋāĻ•ā§āϰ⧇āϤāĻž āĻāĻŦāĻ‚ āϰāĻžāχāĻĄāĻžāϰāϰāĻž āωāĻĒāϰ⧇ āωāĻ˛ā§āϞāĻŋāĻ–āĻŋāϤāϗ⧁āϞāĻŋ āĻŦā§āϝāϤ⧀āϤ āĻ…āĻ¨ā§āϝ āϕ⧋āύāĻ“ āωāĻĻā§āĻĻ⧇āĻļā§āϝ⧇ āφāĻĒāύāĻžāϰ āĻŦā§āϝāĻ•ā§āϤāĻŋāĻ—āϤ āϤāĻĨā§āϝ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰāĻŦ⧇āύ āύāĻžāĨ¤ āφāĻŽāϰāĻž āύāĻŋāϰāĻžāĻĒāĻ¤ā§āϤāĻžāϕ⧇ āϗ⧁āϰ⧁āĻ¤ā§āĻŦ āϏāĻšāĻ•āĻžāϰ⧇ āύāĻŋāχ āĻāĻŦāĻ‚ āφāĻĒāύāĻžāϰ āĻŦā§āϝāĻ•ā§āϤāĻŋāĻ—āϤ āϤāĻĨā§āϝ āϏ⧁āϰāĻ•ā§āώāĻŋāϤ āϰāĻžāĻ–āϤ⧇ āφāĻŽāϰāĻž āϏāϤāĻ°ā§āĻ•āϤāĻž āĻ…āĻŦāϞāĻŽā§āĻŦāύ āĻ•āϰāĻŋāĨ¤ āφāĻŽāϰāĻž āϝ⧇ āϤāĻĨā§āϝ āϏāĻ‚āĻ—ā§āϰāĻš āĻ•āϰāĻŋ āϤāĻž āϏ⧁āϰāĻ•ā§āώāĻŋāϤ āϰāĻžāĻ–āĻžāϰ āϜāĻ¨ā§āϝ āφāĻŽāϰāĻž āϝāĻĨāĻžāϝāĻĨ āĻļāĻžāϰ⧀āϰāĻŋāĻ•, āχāϞ⧇āĻ•āĻŸā§āϰāύāĻŋāĻ• āĻāĻŦāĻ‚ āĻĒā§āϰāĻļāĻžāϏāύāĻŋāĻ• āĻĒāĻĻā§āϧāϤāĻŋ āĻ¸ā§āĻĨāĻžāĻĒāύ āĻ•āϰ⧇āĻ›āĻŋāĨ¤ āϝāĻžāχāĻšā§‹āĻ•, āχāĻ¨ā§āϟāĻžāϰāύ⧇āĻŸā§‡āϰ āωāĻ¨ā§āĻŽā§āĻ•ā§āϤ āϝ⧋āĻ—āĻžāϝ⧋āĻ— āĻĒā§āϰāĻ•ā§ƒāϤāĻŋāϰ āĻ•āĻžāϰāϪ⧇, Onnow āϏāĻŦāϏāĻŽāϝāĻŧ āĻ—ā§āϝāĻžāϰāĻžāĻ¨ā§āϟāĻŋ āĻĻāĻŋāϤ⧇ āĻĒāĻžāϰ⧇ āύāĻž āϝ⧇ āφāĻĒāύāĻžāϰ āĻāĻŦāĻ‚ Onnow-āĻāϰ āĻŽāĻ§ā§āϝ⧇ āϝ⧋āĻ—āĻžāϝ⧋āĻ— āĻŦāĻž Onnow āϏāĻžāĻ°ā§āĻ­āĻžāϰ⧇ āϏāĻ‚āϰāĻ•ā§āώāĻŋāϤ āϤāĻĨā§āϝ 100% āύāĻŋāϰāĻžāĻĒāĻĻ āĻšāĻŦ⧇āĨ¤ āϤāĻŦ⧇, āϤāĻžāϰāĻž āϤ⧃āϤ⧀āϝāĻŧ āĻĒāĻ•ā§āώ⧇āϰ āĻ…āύāύ⧁āĻŽā§‹āĻĻāĻŋāϤ āĻ…ā§āϝāĻžāĻ•ā§āϏ⧇āϏ āĻĨ⧇āϕ⧇ āĻŽā§āĻ•ā§āϤ āĻĨāĻžāĻ•āĻŦ⧇āĨ¤

āĻŦāĻŋāĻ­āĻžāĻ— 3: āĻ…āĻ¨ā§āϝāĻžāĻ¨ā§āϝ āĻ“āϝāĻŧ⧇āĻŦāϏāĻžāχāϟ āφāĻŽāĻžāĻĻ⧇āϰ āĻ—ā§‹āĻĒāύ⧀āϝāĻŧāϤāĻž āύ⧀āϤāĻŋ āĻļ⧁āϧ⧁āĻŽāĻžāĻ¤ā§āϰ āĻ…ā§āϝāĻžāĻĒāϏ, Onnow āĻ“āϝāĻŧ⧇āĻŦāϏāĻžāχāĻŸā§‡ āĻĒā§āϰāϝ⧋āĻœā§āϝ āĻ•āĻŋāĻ¨ā§āϤ⧁ āφāĻŽāĻžāĻĻ⧇āϰ āĻ“āϝāĻŧ⧇āĻŦāϏāĻžāχāϟ/āĻ…ā§āϝāĻžāĻĒāϗ⧁āϞāĻŋāϰ āĻ…āĻ¨ā§āϝāĻžāĻ¨ā§āϝ āĻ“āϝāĻŧ⧇āĻŦāϏāĻžāχāĻŸā§‡āϰ āϞāĻŋāĻ™ā§āĻ• āĻĨāĻžāĻ•āϤ⧇ āĻĒāĻžāϰ⧇āĨ¤ āĻ…āϤāĻāĻŦ, āφāĻĒāύāĻŋ āϝāĻ–āύ āφāĻŽāĻžāĻĻ⧇āϰ āϏāĻžāχāϟ āĻāĻŦāĻ‚ āĻ…ā§āϝāĻžāĻĒ⧇ āϞāĻŋāĻ™ā§āĻ• āĻ•āϰāĻž āĻ…āĻ¨ā§āϝāĻžāĻ¨ā§āϝ āĻ“āϝāĻŧ⧇āĻŦāϏāĻžāχāϟ āĻŦā§āϝāĻŦāĻšāĻžāϰ āĻ•āϰāϛ⧇āύ, āĻ…āύ⧁āĻ—ā§āϰāĻš āĻ•āϰ⧇ āϏ⧇āχ āĻ“āϝāĻŧ⧇āĻŦāϏāĻžāχāϟāϗ⧁āϞāĻŋāϰ āĻ—ā§‹āĻĒāύ⧀āϝāĻŧāϤāĻž āύ⧀āϤāĻŋāϗ⧁āϞāĻŋ āĻĒāĻĄāĻŧ⧁āύāĨ¤

āĻŦāĻŋāĻ­āĻžāĻ— 4: āφāĻŽāϰāĻž āϝ⧇ āϏāĻŽāĻ¸ā§āϤ āĻĄā§‡āϟāĻž āϏāĻ‚āĻ—ā§āϰāĻš āĻāĻŦāĻ‚ āϏāĻžā§āϚāϝāĻŧ āĻ•āϰāĻŋ āϤāĻžāϰ āĻāĻ• āĻāϞāĻ• āύāĻŋāĻšā§‡āϰ āϚāĻžāĻ°ā§āϟāϟāĻŋ āĻĻ⧇āĻ–āĻžāϝāĻŧ āϝ⧇ āϏāĻŽāĻ¸ā§āϤ āĻĄā§‡āϟāĻž āφāĻŽāϰāĻž Onnow āĻ…ā§āϝāĻžāĻĒ⧇āϰ āĻŽāĻžāĻ§ā§āϝāĻŽā§‡ āϏāĻ‚āĻ—ā§āϰāĻš āĻ•āϰāĻŋ (āĻāĻŦāĻ‚ āĻ…āĻ¨ā§āϝāĻžāĻ¨ā§āϝ āĻĻ⧇āĻļ⧇ āĻāϰ āĻ…āύ⧁āĻŽā§‹āĻĻāĻŋāϤ āĻ…ā§āϝāĻžāĻĒ)āĨ¤ āĻĒāϰāĻŋāώ⧇āĻŦāĻžāϗ⧁āϞāĻŋ āϰ⧇āĻ¨ā§āĻĄāĻžāϰ āĻ•āϰāĻžāϰ āϜāĻ¨ā§āϝ āϕ⧋āύ āĻĄā§‡āϟāĻž āĻŦāĻžāĻ§ā§āϝāϤāĻžāĻŽā§‚āϞāĻ• āĻāĻŦāĻ‚ āϕ⧋āύāϟāĻŋ āϐāĻšā§āĻ›āĻŋāĻ•āĻ­āĻžāĻŦ⧇ āϏāĻ‚āĻ—ā§āϰāĻš āĻ•āϰāĻž āĻšāϝāĻŧ āϏ⧇āχāϏāĻžāĻĨ⧇ āϤāĻžāϰāĻž āϝ⧇ āωāĻĻā§āĻĻ⧇āĻļā§āϝ⧇ āĻĒāϰāĻŋāĻŦ⧇āĻļāύ āĻ•āϰ⧇ āϤāĻžāĻ“ āφāĻĒāύāĻŋ āĻŦ⧁āĻāϤ⧇ āĻĒāĻžāϰ⧇āύ⧎

This is our privacy policy and it explains how we, Onnow (and all its affiliates in different markets), use the personal information which has been provided by you when using our service, including but not limited to our website and mobile applications (apps).
Section 1: What information do we collect about you?

When you order from us or use our website, we collect information that you provide to us when using our service. We also collect information when you complete any customer survey. We may also receive information about your website usage which is collected using cookies.

When using our application, we collect information related to your GPS location, App interactions, Crash logs, Device ID and, when making an order, your Address and Phone number. We also collect and store additional optional information like gender identity, birthdate when you fill in these optional fields. You can view the full list of collected information at the bottom of Section 3.

Section 2: How will we use the information we collect from you?

Your personal information is sent to the delivery team for delivery. We also use your email id to send you order details, occasional newsletters or other information you have subscribed to. We also receive reports of app use and interactions in order to continually improve your experience with our apps and services.

Please be informed that Onnow or our Sellers and Riders will never use your personal information for any other purpose other than the ones mentioned above.

We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and administrative procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, Onnow cannot always guarantee that communication between you and Onnow or information stored on Onnow servers will be 100% safe. However, they will be free from unauthorized access by third parties.

Section 3: Other Websites

Our privacy policy only applies to the apps, Onnow website but our website/apps may have links to other websites. Therefore, when you are using other websites linked in our sites and apps, please read the privacy policies of those websites.

Section 4: Glimpse of All the Data We Collect and Store

The chart below shows all the Data that we collect through the Onnow app (and its affiliate apps in other countries). You can also get an understanding of which data are mandatory for rendering services and which are collected optionally as well as the purpose they serve.

Data Type

Functionality

Purposes

GPS location (Approximate location, Precise location)

required

App functionality

User name

optional

Account management

Email address

optional

Developer communications

Address

Optional (Required if you place an order)

App functionality

Phone number

Optional (Required if order placed)

Account management

Date of birth

optional

Advertising or marketing

Gender identity

optional

Advertising or marketing

User payment info

optional

App functionality

Photos

optional

Account management

App interactions

required

Analytics

In-app search history

optional

Analytics

Crash logs

required

Analytics

Device ID

required

Analytics